FAQ

 

What do I get?

 

S&A The Ultimate Experience is an All inclusive Band. All Registered Masqueraders packages will include the following:

 

1.Unlimited on the Road Beverages

2.Complimentary Morning Snack 10:00am- 11am

3.Delicious Lunch

4.Complimentary Band Souvenir Cup

5.Complimentary Band Souvenir Backpack

6.Band Security

7. 2017 Soca Mixed CD

8. Photo coverage throughout the parade

9. Free Entrance into the Festival Village where you can enjoy the fabulous soca concert that's scheduled to take place at the end of the parade!!!!

 

REGISTRATION Procedure:

How do I register?

 

Registration Request can be done either

  • in person at the Mas Camp; or

  • by emailing us via our Contact Page with all Details (Section and Measurement) 

                

What is the Payment Policy?

 

Option 1

  • Pay Cash At Mas Camp    

Option 2

  • Pay Online" Buy Now" 50% or Full , then submit details & measurements vis "Contact Us" page

Option 3

  • Contact Us via "Contact Us" page with section details and measurements

  • Upon receipt of Registration Request and Measurement Details, S&A The Ultimate Experience will email the masquerader a PayPal or Square invoice for payment. Payment must be made within 24 hours after receipt of invoice. Invoice and order will be cancelled if payment is not received by deadline. An additional service fee will apply for Payments.

 

Costume registration is only considered complete after receipt of full payment or downpayment. Downpayment is always 50% of costume/add on cost. 


Installment Options

1st Payment (50%) - 24 Hours after Invoice is sent

2nd Payment - no later than April 28, 2017


Costumes must be paid in full prior to collection. 

 

When is the deadline date for Costume Orders?

 

Last date for Costume Orders  April 10h 2017

Final payment is due no later than April 28, 2017.

 

 

What is S&A The Ultimate Experience REFUND AND RETURN POLICY? 
Carnival costumes are custom made items, therefore once a payment is made, it is non-refundable. Additionally, there will be:


NO Exchange or Switching of Sections

NO Changing of Measurements or Sizes

NO Returns Accepted

NO Refunds

 

Will I be able to see the Costumes after the Band Launch? 

 

Yes, all costumes will be on display at our mas camp.

 

Where is the Mas Camp/ Hours of Operation?

 

       S&A The Ultimate Experience 

       5370 Truman Drive, Suite D

       Decatur, GA  30035

       Tel. 770-322-7922

 

       Hours of Operation: 

       Monday - Friday: 9am - 5pm 

       Saturday: 9am - 1pm 

 

 

Contact Us

If there are any questions regarding your Payment, How to Measure or Collection policies, you may contact our mas camp at 770-322-7922; via email @SandACarnival@gmail.com ; or our contact us page

Unknown Track - Unknown Artist
00:00 / 00:00